How to Start a New Prescription

How to Start a New Prescription

Find out how easy it is to get your prescriptions delivered to your home with RightSourceSM

Getting Started

RightSource delivers a three-month supply of your medication, so you only have to think about ordering four times a year. Here's how to order:
  1. Get a new prescription – Ask your doctor to write a new prescription for a 90-day supply of medications covered by your prescription plan.
  2. Submit your order – Either mail the new prescription to us along with a Registration and Prescription Order Form (PDF)Open Prescription Order Form in a new window and payment, or ask your doctor to fill out and fax your new prescription
    to 1-800-379-7617, using the Physician Fax Form (PDF)Open Physician Fax Form in a new window.
  3. Include your payment – Check your benefit materials for mail-order copayment amounts; you can pay with your HumanaAccessSM Visa® Debit Card, Visa, MasterCard, American Express, Discover, money order, or personal check. Do not send cash.
We'll let you know the status of your order via email or phone. We will also notify you when your prescription is ready to be refilled.

Prescription Example:
LIPITOR 10 MG TABLET

Retail Price:
Three 30-Day Supplies
$60.00*
Mail-Order Price:
One 90-Day Supply
$40.00*
Using RightSource, members could save $20.00* on each 90-day prescription - an annual savings of $80.00*

*These savings are estimates. Members should check with their pharmacy plan benefit for personal cost-share amounts.